the HATS video

for all of you towers out there, this video is a must!!!! its FREE!!!!!!!
this pertains to incident management and is one of my faverites!!!
please stread this to everyone you can!!
if you have not sceen it- you have to!!! it is a must!!!!
click on this link and scroll to the botom and download the hats video!!!
http://cts.virginia.edu/incident_mgnt_training.htm